Director, Communications , Customer Experience and AP Technical Information Services
Jenny Foo has been the Director of Communications at Keysight Technologies for Malaysia and Singapore since 2012. She leads a team responsible for developing and executing strategies that establishes Keysight’s position and strengthens alignment to the company's mission and objectives. This includes communications messaging and other activities in the areas of branding, thought leadership, employee engagement and corporate social responsibility. She has been actively involved in CSR driven projects since her tenure with HP/Agilent and now in Keysight focusing in the area of STEM education. Besides her role in Communications, Jenny also leads two additional functions: the Customer Experience team that ensures customers’ highest-level of satisfaction with Keysight products and services; and Asia Pacific Technical Information Services that is responsible for the management of engineering information for product lifecycle management, pricing and quotations. Prior to her current role, Jenny has had over 30 years of experience in a variety of positions in Human Resources, Education, Supply Chain, and Regulatory Compliance. She is recognized for building the high-energy, customer-centric Customer Experience team which had achieved excellent results in supporting customers’ continuous high demand and expectations. She is also noted for her leadership across all of the company’s divisions in ensuring Keysight products meet regulatory compliance standards and time-to-market timelines. Jenny holds a Bachelor of Business in Business Administration from the Royal Melbourne Institute of Technology (RMIT), Australia.